Support

Need Help?

We're here to help with any questions or issues you may have. For support inquiries, bug reports, feature requests, or general questions, please contact our support team.

What to Include

To help us assist you more effectively, please include the following information in your support request:

• Description of the issue: A clear explanation of what you're experiencing
• App name: Which App Machina app you're using
• Device information: Your device type and operating system version
• Steps to reproduce: If applicable, the steps that led to the issue
• Screenshots: Any relevant screenshots that might help us understand the issue

Response Time

We aim to respond to all support requests within 24–48 hours during business days. For urgent issues, please indicate "URGENT" in your subject line.